A couple comments in the StarTribune’s yellow pages spam story point out that just because a phone book company provides an opt-out system doesn’t mean you’ll actually stop receiving phone books (as Future Gringo found out in Denver last week).
NOT AS EASY AS YOU THINK – I deliver phone books
I have delivered Yellowbook for the last four years as a fundraiser. We are given route sheets to follow with addresses listed on them. Our instructions from Yellowbook are that if there is an address NOT listed on the route, we ARE to deliver a book to that address anyway, then write down the address on the route sheet so that it can be added to the next printing of the routes. I can tell you, too, I have seen it myself where I will deliver a book to a residence and before I have left the property, the book is off the doorstep and in the recycling bin.
posted by wireman on Feb. 2, 09 at 10:46 AM
Sounds like an “open wide because here comes your phone book” policy. The industry is also notorious for delivering to vacant properties, which proves that they don’t care if a human evers sees the ads they sold to local businesses. Yes, yellow pages advertisers. That’s what you’re paying for. Ads delivered to people who don’t want them and to properties with no people.
Good luck getting it done
I’ve tried and tried to get myself on the list of do not deliver. I have called every year for the past 4 years, yet I still get about 6 phone books! My husband actually caught the guy as he was dropping the book off on our driveway. They guy delivering said that he ignores the list because it’s too much work. Great. What a waste.
posted by jrumley on Feb. 2, 09 at 11:54 AM
Some businesses treat their customers and consumers with respect. The yellow pages industry is the exception. Yellow Pages eater and spokesperson, Amy Healy, think the industry can self-regulate. Above are two more examples of the industry failing to do so. Talking the talk has gone on for too long.
People are thrown in jail for spamming people via email but the yellow pages industry can spam and litter with impunity in almost every city in America. What’s up with that?