All the Ambivalent Muse wants to do is donate a few bucks to CenterPoint Energy’s HeatShare program to help out some people who are having a hard time with their bills. Sounds like a great idea and shouldn’t be too hard since CenterPoint include a donation form with her bill. Well . . .:
A Pox on Center Point Energy
Sadly, I have not had good success with this. All too often, whoever processes the payments applies my donation to my gas bill instead. It’s extremely frustrating. Why on earth would I be paying ahead to on my gas bill, and gee, look, there’s another check in the same envelope made out to Center Point Energy, so why in the world would I send two checks for one gas bill?
Apparently, the website isn’t exactly usable for willing donors either.