I unsubscribed from Yellowbook’s printed directory in 2008, but still received a directory from them in both 2009 and 2010, showing that the company is not capable of living up to its own promises.
So, this year, I decided to take a different approach to dealing with Yellowbook: I invoiced them for littering on my property the past two years. And I cc’d the Minnesota Attorney General, Lori Swanson, figuring that this might motivate Yellowbook to respond to my letter. It turns out that this worked, to a point. In the end, it created nearly a Yellowbook worth of letters and faxes.
Here’s the story: