I’ve never purchased shoes from Zappos, but I’m going to give them a try the next time I’m in the market for some new treads. It sounds like their customer service is off the charts:
My wife had ordered a pair of sandals from Zappos. When they arrived, she found that they didnâ€™t fit. She tried to order the right size, but Zappos was sold out of her size. So hereâ€™s what the company offered: she could return the sandals (for free), Zappos would refund the purchase price and theyâ€™d send her a $25 coupon toward her next purchase.
Ebay is another good place to look for shoes. You can even set up saved searches for the type of shoe you’re looking for in your size that will automatically send an alert to you when new stuff hits your search criteria.